Privacy and Data Security Protocols

Ensuring the security and confidentiality of your personal information is a top priority at Crowned Ad. These Privacy and Data Security Protocols detail our commitment to safeguarding your data and explain how we collect, store, use, and share it when you interact with our services or visit our websites. By familiarizing yourself with these protocols, you gain insights into your privacy rights and choices, empowering you to make informed decisions.

These protocols apply to all personal data collected or provided by you, whether you're a Worker, a Company, or simply a visitor to our Sites. We have implemented robust technical and organizational measures to protect your data and uphold your privacy rights. By adhering to these protocols, we aim to maintain your trust and confidence in Crowned Ad's handling of your personal information.

In this document, "Personal information" refers to details that identify you, including your identity, personal and company data, and online interactions. For a comprehensive list of the specific information collected, please refer to the section titled "Information We Collect About You and How We Collect It."

These Privacy and Data Security Protocols govern the data collected from the Crowned Ad Site, as well as communications such as emails, texts, and other electronic exchanges between you and Crowned Ad.

However, please note that these protocols do not cover:
(i) Information collected offline,
(ii) Data obtained from websites not operated by Crowned Ad, or
(iii) Information acquired by third parties, including through applications or content (including advertisements) that may link to or be accessible from our Site.

We encourage you to carefully read these protocols to understand our practices and policies regarding your data and its treatment. If you disagree with our practices and policies, please refrain from using our Site. By accessing and using the Site, you consent to the collection and use of your information as outlined in these Privacy and Data Security Protocols. Please note that these protocols may be updated periodically, and continued use of the Site after modifications signifies acceptance of the updated terms. Therefore, we recommend checking these protocols regularly for any changes.

Policy for Minors

Our Site is intended for users who are 18 years of age or older, or the age of legal adulthood in your jurisdiction. We do not knowingly collect personal data from individuals under 18 years of age. If you are under 18, please refrain from using or submitting any information on this Site or through its features. If we discover that we have inadvertently collected personal information from someone under 18, we will promptly delete such data. If you believe that we may have collected information from a child under 18, please contact us at [email protected].

As a data subject, you have specific rights and options regarding the use of your personal data, subject to certain limitations. These rights may include the ability to access, correct, delete, and restrict the processing of your personal information, as well as data portability rights. You may also have the right to revoke your consent and object to the processing of your personal data based on our legitimate interests. Additionally, you have the right to file a complaint with a supervisory authority.

Data Removal Requests

You have the right to:

However, please note that if you deactivate your account or request the deletion of personal data, we may still retain some information to finalize ongoing transactions, provide services, or fulfill our legal responsibilities. The rights and options available for managing your personal data may vary based on your location and account type.

Understanding Your Privacy Rights

You are entitled to request a copy of the personal data we have collected about you, correct any inaccuracies in your information, object to the processing of your data, and ask us to delete your personal data.

If you or an authorized agent wish to make a request concerning your personal data, please email us at [email protected] or reach out to Customer Support through the platform's chat function. To ensure the security of your information, we will verify your identity before processing any requests. If we are unable to verify your identity, we will not be able to fulfill your request.

Managing Communication Preferences

You have the option to select how we communicate with you, which may vary based on the type and delivery method of the message. While some communications are essential, others are elective.

To opt out of marketing emails, simply click on the unsubscribe link provided in the email. You can also modify your account's notification settings or adjust your device's notification preferences.

However, please note that certain essential messages, such as those informing you about changes to your account, cannot be opted out of. Nevertheless, you may have the flexibility to choose the delivery method for these essential communications, whether it be email, phone, text, or notifications.

Even if you browse our Site or utilize our services without creating an account or logging in, we may still gather personal data, including device details, settings, and location. This information may be utilized to enhance our services, facilitate transactions, detect and report fraudulent activities, and comply with legal requirements.

Objectives of Personal Data Collection

We gather personal data to facilitate our services, streamline our business operations, and ensure the smooth functioning of our Site. Our data collection endeavors support the customization of our Site to cater to diverse languages and deliver tailored content. Moreover, it aids in safeguarding our users from fraudulent activities and associated risks while assisting our Customer Service and Sales teams in providing exceptional support. Additionally, we collect personal data to comply with regulatory, legal, and contractual obligations, and to provide personalized advertising and marketing communications. We continuously monitor, analyze, and refine our data collection and processing practices to maintain security and compliance.

Objectives and Legal Bases for Data Processing

We process your personal data based on pertinent legal grounds applicable to your location. These include enabling Crowned Ad's functionality and fulfilling specific user requests, distributing marketing materials, enabling social sharing features, analyzing personal data for business insights and personalized service delivery, achieving our business goals, aggregating and/or anonymizing personal data, and facilitating lawful disclosures of your information. To achieve these objectives, we may disclose your information to third-party service providers acting on our behalf. Additionally, we may share your personal data with other Crowned Ad group companies to fulfill contractual obligations under the Terms of Use and, where applicable, the Payments Terms.

Information Security Measures

At Crowned Ad, safeguarding your personal information is a top priority. We employ a combination of physical, technical, and organizational measures, including firewalls, encryption, physical access controls, and compliance programs, to protect your data against loss, misuse, unauthorized access, or disclosure.

In the unlikely event of a data breach or security incident, Crowned Ad will promptly notify you and take all necessary actions to mitigate potential harm and protect your personal information.

Data Sharing Practices

Rest assured, we do not sell your personal information. We may share the personal information we collect within our services and with affiliated members of the Crowned Ad corporate group.

Your personal information may be shared with Crowned Ad’s group of companies, our trusted service providers handling payment processing, marketing, research, compliance, audits, corporate governance, communications, and security services, as well as card networks, payment processors, and financial institutions.

Additionally, we may disclose your information to credit reporting and collections agencies, courts, government bodies, regulators, and law enforcement agencies when mandated by a subpoena or other legal documentation.

In transactions involving other Site users or third parties you connect with, like financial providers or social media apps, your personal information might be shared. Should you connect with third-party apps or websites, managing or disconnecting your account from these third parties remains your responsibility.

This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

When you engage with the Site, you might share information intended for publication or display in public sections of the Site, or send to other users or third parties (referred to as "User Contributions"). Posting or transmitting User Contributions is done at your own discretion and risk. While you can adjust certain privacy settings for this information within your account profile, it's essential to understand that no security system is entirely foolproof. We cannot oversee or guarantee the actions of other Site users with whom you decide to share your User Contributions. Therefore, we cannot ensure that your User Contributions will remain unseen by unauthorized individuals.

Privacy Policy Updates

Our Privacy Policy may undergo periodic updates. Once posted, these changes become effective immediately. It is your responsibility to review and comprehend the Privacy Policy and to regularly check for any updates. With each revision of this Privacy Policy, we will manage your personal information in line with the latest practices outlined in the updated policy. The date of the latest update can be found at the top of the page.

Get in Touch

If you have any questions, concerns, or feedback, we encourage you to reach out to us. Our dedicated support team is available to assist you via chat on the Website or through email at [email protected]. Whether you need help navigating our platform, have inquiries about our services, or want to report an issue, we're here to provide prompt and helpful assistance.

Our chat support is available during business hours, offering real-time assistance to address your queries effectively. For less urgent matters or inquiries that require detailed explanations, you can send us an email at your convenience. Rest assured that our support team is committed to ensuring a positive experience for all our users and will strive to resolve any issues or concerns you may have in a timely and satisfactory manner.

Your feedback is invaluable to us as we continuously work to improve our services and enhance user satisfaction. Whether you have suggestions for new features, encounter technical difficulties, or simply want to share your thoughts on how we can better meet your needs, we welcome your input. By staying connected with our users and actively listening to their feedback, we aim to build a platform that delivers exceptional value and exceeds expectations. So don't hesitate to reach out to us – we're here to help and eager to hear from you!